What if the following are BOTH true for a particular course at the same time?
A. Some kind of learning outcomes assessment conducted on all students who just completed the course clearly demonstrates superior student learning when compared with similar assessments of similar courses.
B. Some kind of student ratings collected for the same course clearly demonstrate that the students are more dissatisfied with this course than with similar courses.
Or vice versa.
For an annotated, linked table of contents to an ongoing discussion of this topic – which emerged from The TLT Group’s most recent online workshop about Student Course Evaluations/Ratings/Assessments, see:
Which offers links to the blog where you can read others’ thoughtful, edited responses and add your own comments, etc..