For more ideas, comments, resources (pros and cons) about academic uses of Instant Messaging, see our FridayLive! Google Planning Doc for September 14, 2007.
"I would say that at least half the IMs I get I'm always thinking, 'Why did you use IM for this?'" he says. "To me, it's kind of like opening someone's door and barging in and asking them a question." ...
"Just because instant messages vanish from a computer screen doesn't mean they aren't being saved somewhere. "
Above 2 excerpts are from "Instant Hit: IM Spreads in the Workplace, but Choose Your Words Carefully," Jan 2005, The Wall Street Journal Classroom Edition; Found online as of 9/13/2007 at: