Thursday, September 13, 2012

"Support Roles in Online Sync Events: You are/aren’t alone!” Slides, Chat Transcript #TLTGFrLv 20120907 TLTGroup

"Support Roles in Online Synchonous Sessions:  You’re not alone! Or are you?" FridayLive!  Sept. 7, 2012 2pmET 
How do you help participants - including presenters - in online synchronous sessions?  To participate more comfortably, actively, and effectively?

Please find below: Text chat transcript (including many links shared by  FridayLive! participants) and links to other resources (slides, archives)

"Voice of the Chat (VoC)  - Sample Guidelines 
Digital Archive  Full recording of this online session, which includes audio, slides, and text chat. If you registered in advance for this FridayLive! session you will automatically receive a copy of the link to the archive at the same email address you used to register. if you are a member of the TLT group you can always use this link to access the full  collection of available archived sessions.
Slides for this session available published separately
Text Chat Transcript...

David McCurry, TLT Group:Welcome to today's Friday Live!
  Sally Gilbert, TLT Group:Hi Uwe Glad to have someone here from the UK

  Mike Dabney:Hello All:  Mike Dabney, retired Director of Teaching and Learning Center, HPU in Honolulu, now in Shelburne VT
  Sally Gilbert, TLT Group:Yeah Mike!  Glad you're here.
  Sam Eneman, Univ. of North Carolina Charlotte:Hi all!
  David McCurry, TLT Group:Hi Sam, and everyone.
  Sally Gilbert, TLT Group:Which one of you is from SNU?  Don, Laura, Jody or Sheila?  OR ALL of you?
  Sally Gilbert, TLT Group:Hi Andy - our son just retruned to Boulder from a trip east.
  David McCurry, TLT Group:We seem to have a lot of guest logins today. Is this just by choice, or did something not work with the regular username/password combo for registered users? Just for curiosity.
  Sally Gilbert, TLT Group:I know that the first confirmation email had the wrong URL in it.  I sent a reminder this morning with the right one.  That might be part of it.
  irene:oh great no sound too....
  irene:sorry that's on my end;=)
  David McCurry, TLT Group:Music playing right now.
  irene:yes i hear it now
  David McCurry, TLT Group:k
  Sally Gilbert, TLT Group:Hi Irene.  What country are you in?
  Lisa Zilinski:no sound here
  Sam Eneman, Univ. of North Carolina Charlotte:yes
  irene 2:echo
  Elaine Garofoli:sounds great
  Melissa Felland:yes
  Lisa Zilinski:yes
  Mike Dabney:Hearing fine, Bonnie
  Southern Nazarene University:Sally- this is Jody
  Bonnie Mullinix, TLT Group:Thanks all.  Irene - your echo is probably because you are logged in twice.
  David McCurry, TLT Group:Sounds good Bonnie.
  irene 2:echo
  Bonnie Mullinix, TLT Group:Irene - look in your browser(s) and close the extra window/tab that has this open twice.  That should get rid of your echo.
  Bonnie Mullinix, TLT Group:@Irene - looks like maybe you did this (hopefully it solved the echo problem).
  Molly Flanagan:YES
  Sam Eneman, Univ. of North Carolina Charlotte:hear you fine
  Bonnie Mullinix, TLT Group:You're softer than Dave was, but can hear you.
  David McCurry, TLT Group:Recording has started
  Bonnie Mullinix, TLT Group:Better
  David McCurry, TLT Group:better
  Uwe:Can here you
  Elaine Garofoli:good
  Susan Boyd:Hello.  Susan Boyd, SCU
  David McCurry, TLT Group:sounds fine.../
  Sam Eneman, Univ. of North Carolina Charlotte:Greetings from Charlotte NC. Saying goodbye to the 2012 DNC.
  Molly Flanagan:Molly Flanagan here from the Academy of Art Univ., SF (Faculty Development)
  Larry Duerr:Larry Duerr from Alverno College in Milwaukee, WI
  Irina Ivliyeva, Missouri S&T:Hello everyone! I am happy to be back!
  Linda Carr:Linda Carr of Faculty Ed Solutions - faculty development for health care professionals
  David McCurry, TLT Group:hello Irina
  irene:Irene Knokh, instructional designer, professional development and education ctr-UMHs
  Barbara Millis:Helo, All!
  David McCurry, TLT Group:I'm stepping away for a moment. This is my last 'regular" Friday Live session, having taken a full time position at Converse College here in South Carolina. It has been a pleasure to be here and assist the TLT Group community at these sessions.
  Sally Gilbert, TLT Group:David is a star!
  Sam Eneman, Univ. of North Carolina Charlotte:So this is a farewell party for David?
  David McCurry, TLT Group:Sure, why not/
  Molly Flanagan, Academy of Art Univ, SF:Gain from this session?
  Susan Boyd, SCU:Tips for conducting online sessions.
  Molly Flanagan, Academy of Art Univ, SF:Thanks!
  Southern Nazarene University:We'd like to gain some insight into what others do to increase/moderate online discussion
  Linda Carr, Faculty Ed Solutions:How others have used moderation activities during synchronous online sessions.
  Mike Dabney:GAIN:  comfort and facility online with greater experience
  Irina Ivliyeva, Missouri S&T: Connect in real time with many distant colleagues, for FREE!
  Uwe:I want to gain the choice to manage engagement in synchronous meetings.
  Barbara Millis:More proficiency with technology.
  Southern Nazarene University:Where is the balance between synchronous and asynchronous discussions?
  Molly Flanagan, Academy of Art Univ, SF:Ability to view and co-create documents together.
  Lisa Zilinski:this is my first session and I want to just learn more
  Mark Ramsden:gain from transistion to online - maintain ability to be competitive in higher ed
  Uwe:Managing online voice chat - how to moderate them effectively
  Linda Carr, Faculty Ed Solutions:How to make the moderation (i.e., voice of the chat) a smooth transition
  Melissa Felland:Increased efficiency and effectiveness in bringing discussions into an online forum.
  Irina Ivliyeva, Missouri S&T: Master the technology
  Sam Eneman, Univ. of North Carolina Charlotte:hwo to encourage more activity in chat.
  irene:become a very skilled chat moderator-always room to learn more
  Sally Gilbert, TLT Group:valedictory?
  Molly Flanagan, Academy of Art Univ, SF:HOw to sort out what's happening in chat while presenting.
  irene:effectively managing "side channel"
  Mark Ramsden:personal contact and empathy
  Molly Flanagan, Academy of Art Univ, SF:Meaningful participation.
  Elaine Garofoli:relationship
  Elaine Garofoli:connection
  Barbara Millis:Friends, online and otherwise!
  Uwe:The immediacy of online synchronous chat
  Elaine Garofoli:decrease "distance"
  Southern Nazarene University:we'd like to maintain our sense of community within classes
  Molly Flanagan, Academy of Art Univ, SF:Natural sense of rapport that happens in person.
  Melissa Felland:students voice concerns about technology challenges and lack of knowledge and don't want to miss the personal connection of face-to-face class times.
  Irina Ivliyeva, Missouri S&T:Freedom to move and still get the job done! I am still remembering how cool it was in May 2012 to be in  Moscow, RF and to be bale to connet with all of you!
  Linda Carr, Faculty Ed Solutions:Interpersonal 'soft touches' that are more challenging to do online
  Mike Dabney:CHERISH:  opportuniy to build new relationships here   NOT LOSE:  the warmth of f-2-f interaction
  Uwe:the ability for users to reflect in asynchrnous discussions
  Molly Flanagan, Academy of Art Univ, SF:Good point.
  irene:chat can be very much interaction is in large FF classes?
  irene:unfortunately, you have to pay attention to it. ;=)
  irene:love the RCA pic
  irene:I found that you have to be the "invisible benevolent helper."
  Irina Ivliyeva, Missouri S&T:Knowing the technology always helps...
  irene:Communiction with the presenters (invisible to others), watching the technology, trying to pay attention to the conference, respond to questions, and assist the presenter with whatever comes at hand
  Elaine Garofoli:all instructor speaking to a powerpoint
  irene:no QA time
  Southern Nazarene University: when too many people are allowed to talk at once
  irene:ignoring questions
  Bonnie Mullinix, TLT Group:@ Irina - Good point - important starting point.
  Sam Eneman, Univ. of North Carolina Charlotte:presenter "lecturing" the entire time
  Southern Nazarene University:or even just leaving audio on while they are not talking
  Elaine Garofoli:too much distraction by technology problems
  Susan Boyd, SCU:Background talking - someone forgot to mute..
  Uwe:Spending 1/3-1/2 of session to get participants online
  irene:no back up -your PC fried? have a back up PC :=0
  Linda Carr, Faculty Ed Solutions:not keeping the discussion on target
  Uwe:Talking over each other
  Mike Dabney:BAD FOR ME:  leader talking with no interaction, when the online tech doesn't work (for me)
  Irina Ivliyeva, Missouri S&T:Lack of planning - just as in FTF classes... I think the Agenda slide with time limit for each section helps a LOT
  Rita Mitchell:providing slides and then the presenter just reads them. No engagement.
  irene:inexperienced attendees or presenters who had NO or very little training in attending online sessions
  Uwe:connection going down or slowing down in the midlle of a session
  Susan Boyd, SCU:too many people logged in-should have limited attendees...caused slowdown, tech problems.
  Uwe:I agree - too many participants limited interaction and can slow down connection
  Sam Eneman, Univ. of North Carolina Charlotte:no engagement with/among participants is the worst
  Steve Gilbert, TLT Group:Forgetting to mute mic when someone (like me) is typing and the mic picks up the keystrokes too loudly and distracting!
  Uwe:poorly prepared - just winging it ;-)
  Mark Ramsden:poor technology skills by presenter and/or attendees - poor audio can be distracting for everyone
  irene:trainer self talk
  irene:meaning don't harp on mistakes-correct them the best you can and move on
  Steve Gilbert, TLT Group:@Irene - right about having backup! - related to having more than 1 leader/presenter
  Sally Gilbert, TLT Group:@irene - what does that mean?
  Sally Gilbert, TLT Group:ok
  Steve Gilbert, TLT Group:"@irene" means I'm referring to something Irene posted
  Uwe:Managing silence - e.g. asking participant to undertake a task and not knowing where they at in the task
  Sally Gilbert, TLT Group:Helps to have another "voice"  actually another Voice
  Josephine Corso:Too many different discussions going on at the same time.
  Sam Eneman, Univ. of North Carolina Charlotte:how practical is a second voice whne you're just one professor leading a session?
  Linda Carr, Faculty Ed Solutions:the quality of the voice is also important--Bonnie's voice is very pleasant to hear (So is Steve's and Dave's)
  Bonnie Mullinix, TLT Group:Thank you Linda - how sweet (& appreciated) :-)
  irene:@Sam, at least for the first few sessions, having a lead; perhaps even recruiting a student to help. Students need this experience. Playing FB games doesn't equal knowing moderating experience
  irene:@Charlotte, great question
  Irina Ivliyeva, Missouri S&T:You are great, Bonnie! great role model to follow!
  Sam Eneman, Univ. of North Carolina Charlotte:@irene: using students is an excellent idea. And I agree with your comment about people knwoing FB.  :-)
  irene:@Sam,  thank you! :=) I would even suggest, recruiting a few students and letting them run 1-2 sessions each
  irene:then, it is very important to have a debriefs
  irene:debriefing sesion
  Irina Ivliyeva, Missouri S&T:Follw ups?
  Elaine Garofoli:@irene especially useful for us since we have few TAs who can help faculty
  Bonnie Mullinix, TLT Group:@ Irene - I agree having the students debrief what happened after is important to improving for the next time.
  irene:@Irina, yes. How did the session go? What was helpful? what didn't go as well? what was challenging and what went well for teh leader and the moderator lead
  Molly Flanagan, Academy of Art Univ, SF:Ask participants to hold off on responding to questions early or having side conversations to maintain attention/focus
  Linda Carr, Faculty Ed Solutions:I like the summarizing that Bonnie did/does during the session
  Bonnie Mullinix, TLT Group:Rotation is also a good strategy.
  Molly Flanagan, Academy of Art Univ, SF:Provide some quiet reflection time after questions are posed for participants to respond
  Elaine Garofoli:to relay chat questions to the presenter if the questions are not noticed
  Uwe:Using a presenter and a second person managing the chat and technical issues
  Irina Ivliyeva, Missouri S&T:We usually send out a quick pool or SurveyMonkey survey..
  Southern Nazarene University:allows your focus to be where it needs to be
  Linda Carr, Faculty Ed Solutions:Both expertise and dexterity are important for smooth flow
  Sally Gilbert, TLT Group:I find that when I am VOC, it's hard to refrain from participating IN the chat and keeping track at the same time.
  Southern Nazarene University:technical dexterity is important
  Irina Ivliyeva, Missouri S&T:I think the ability to summarize and communicate are the most important for teh voice of caht
  Linda Carr, Faculty Ed Solutions:Expertise in the content and technology expertise with the equiment
  Uwe:Structure a session in Polls, input (presentation), chats for questions, exploration, reflection etc.
  Sam Eneman, Univ. of North Carolina Charlotte:being able to summarize and syntheisze the chat comments seems very important
  Mike Dabney:I don't think expertise is critical; key elements apparently are good listening skills, well able to focus and summarize
  irene:the ability to think on your feet. things happen. It's not the end of the world. What can you correct asap?
  Bonnie Mullinix, TLT Group:I think it is more important to have facilitation expertise and technological dexterity/comfort (than content knowledge... which could even get in the way if opinions are strong).
  Linda Carr, Faculty Ed Solutions:As a presenter, it's a challenge to monitor the chat ... it requires multi-tasking
  irene:Having a summary (googledoc), of the experieence, notes, links, slides
  Molly Flanagan, Academy of Art Univ, SF:Debrief one question before moving on to the next
  Elaine Garofoli:@bonnie - agreed
  Irina Ivliyeva, Missouri S&T:MULTITASKING  INDEED!
  Uwe:I agree, "weaving" and sumarising are key skills in online discussions
  irene:Before anything else: etiquette!
  irene:being respectful of other opinions
  Susan Tsiouris:if there is just one presenter they must have some idea of how to work the technology being used. I recently "attended" a webinar where that was the case. 20 minutes in, I gave up. lost interest.
  Uwe:Yes, managing expectations
  Molly Flanagan, Academy of Art Univ, SF:Right
  irene:@Uwe. @ Susan. Great point
  Molly Flanagan, Academy of Art Univ, SF:Thanks!
  Susan Tsiouris:@irene...thanks
  Josephine Corso:It seems important to have the presenter focus on the topic with a backup responding to chat questions.
  Bonnie Mullinix, TLT Group:@ Susan - for our new presenters, we  generally spend between 1 -2 hours in a Tech Check & planning session to address exactly this point.
  irene:@Josephine! aboslutely!! :=)
  Bonnie Mullinix, TLT Group:(as Linda & Barbara - & perhaps others here who have presented in the past) can attest to).
  Uwe:yes, it helps if a new presenter has experienced a webinar as user
  Nagwa Abou El-Naga:clear objectives of the talk
  Linda Carr, Faculty Ed Solutions:Especially when we first started synchronous online fac dev, we were intentional about creating a script for everyone--this helped transitns and flow tremendously
  irene:Don't assume anything....get the test even if it doesn't work during prime time :=)
  Barbara Millis 2:The rehearsal time is critical.
  Southern Nazarene University:recordin the session
  Timothy Schumacher:Presenters with timely pauses to listen, to adjust, to redirect
  Southern Nazarene University:recording
  Molly Flanagan, Academy of Art Univ, SF:Bonnie's debrief of the first question was really helpful, because it allowed us to hear them all.
  Mike Dabney:(1) opportunities to contribute our expertise or reflection and watching that help others; (2) building new relationships;
  Josephine Corso:I like the immediate response to questions and comments.
  irene:@mike and @Josephine-agreedf:=)
  Susan Tsiouris:@ Josephine   I agree
  Mike Dabney:(3) polls encourage reflection; (4) I never am in a session without gaining new perspectives
  Irina Ivliyeva, Missouri S&T:I just call it being flexible and responding well to a fluid environment
  Sam Eneman, Univ. of North Carolina Charlotte:I like having participants interact on a whiteboard
  Uwe:I would argue the better you are prepared the better you can respond to critical unexpected instances .. unless the session is not over structured.
  Carol-Ann Lane:I find students can sometimes become intimidated by the synchronous session unless they have subject knowledge.  I think using a whiteboard such as elluminate works well.
  Carol-Ann Lane:If instructors were to incorporate video it is more beneficial so as not to disconnected to the sessions
  Uwe:@Carol-Ann - I agree - it can be a cxhallenge to get everyone engaged.
  irene:simple, elegant, don't include too much; be ready to respond to questions; be ready to follow up with participants afterwords if there is a need to do so
  Mark Ramsden:inefficient use of time
  Uwe:If one or two participants dominate the discussion
  Carol-Ann Lane:yes.. I had conducted a recent study indicating chat and synchronous sessions can actually be a disruption in higher thinking..
  Irina Ivliyeva, Missouri S&T:Not over-use teh bells and wistles, pick 1-2 techniques or tolls and stick with them
  Molly Flanagan, Academy of Art Univ, SF:Side conversations by participants
  Susan Tsiouris:cover promised topics if at all possible
  Carol-Ann Lane:Exactly I agree - reflection should be incorporated..
  Sally Gilbert, TLT Group:AVOID:  tech conversation in the chat
  Sam Eneman, Univ. of North Carolina Charlotte:silence is golden (important)  :-)
  Carol-Ann Lane:We miss this sometimes
  Carol-Ann Lane:logging in issues...
  Nagwa Abou El-Naga:avoid jagons
  Uwe:@ Sally - agree, you don't want side discussion taking attention off into a different direction - parallel conversations
  Nagwa Abou El-Naga:sorry I mean avoid using jargons without explaining what they are mean
  irene:Question: could we post all of our thoughts here on google docs? Thanks
  Sally Gilbert, TLT Group:Not sure that everyone understands the private message function
  Uwe:You can have a chat window for technical issues
  irene:@Sally good one!
  Irina Ivliyeva, Missouri S&T:What a great session  we ahve today! Sadly, I have to go to pick up my son from school . Long Live Friday Live!  Thank youo, TLT and best of luck to David! Big shoes to fill...!
  Sally Gilbert, TLT Group:30 poeple present  57 registered
  Bonnie Mullinix, TLT Group:@ Irene - That is a good suggestion for the Extermission.
  Sally Gilbert, TLT Group:Thanks Irina.  We're so glad you're WITH us!
  irene:thank you, as always, to TLT for hosting this fantastic session
  irene:I am setting up a google doc on
  Uwe:With a large group you can only pick up on  a selection of text comment (in voice) - try to choose different contributors' comments
  irene:Steve-I need your email again to set up permissions
  irene:I copied everything into a notepad for now
  Susan Tsiouris:I attended a Ken Crews webinar the other day and one of the hosts monitored the chat questions and then relayed them to Ken
  Linda Carr, Faculty Ed Solutions:Steve and maybe others have provided additional resources that extended the dialogue and were very helpful
  Steve Gilbert, TLT
  Bonnie Mullinix, TLT Group:We've had Russia... I think I did Voc when I was in Kabul Afghanistan - location is not an issue, if you can be/stay awake  ;-)
  Carol-Ann Lane:How about a list serv? (I'm logged in as a guest - I'm a 1st year PhD student at UWO, London, ONtario). We use listservs..
  Sally Gilbert, TLT Group:Susan  Did you hear any other voice besides Kenny's
  Carol-Ann Lane:Yes..with commentary from the sessions..
  Molly Flanagan, Academy of Art Univ, SF:We know our questions/comments are heard when they are read. What Bonnie did was very helpful!
  Carol-Ann Lane:You could also send out pre-session questions
  Uwe:Sometimes yoiu can summarise the main points of a discussion in a follow up e.g. a blog, wiki or asynchrnous discussion
  Bonnie Mullinix, TLT Group:We do ask the presenters to gather and post them in Chat (especially with multiple presenters... or we try to take that on).  The best resources are often prepared ahead of time... but some onthe fly resources are also good.
  Carol-Ann Lane:Sorry I registered late and then my password sent didn't work.
  irene:steve-it's done
  irene:I am about to share and we can clean it up later-got to run :=0)
  Molly Flanagan, Academy of Art Univ, SF:Comments not read.
  irene:please feel free to share with all
  Molly Flanagan, Academy of Art Univ, SF:or addressed
  Molly Flanagan, Academy of Art Univ, SF:By voice
  Carol-Ann Lane:Could also include text response
  Molly Flanagan, Academy of Art Univ, SF:When Bonnie read through our comments we could hear everyone
  Barbara Millis 2:I don't like it when my comments are ignored, Molly's point.
  Uwe:@ Molly - yes, wehen you make a few comments and there is no response
  Carol-Ann Lane:Or even a comment on audio indicating this can be addressed later, esp. if restricted in time
  Bonnie Mullinix, TLT Group:Irene - that's wonderful.  We will often have a Google doc as our Homebase Webpage, but the follow-up summary happens much less.
  Josephine Corso:try to respond to everyone at least once
  Sally Gilbert, TLT Group:Does it matter whether the VOC mentions the names of the commentors?
  irene:you are welcome, Bonnie, I am glad to help. I do copy Chat info always or very often, go through it and review.
  Uwe:@Sally - it depends how many messages come in and the gap to the message you respond to
  Barbara Millis 2:I think it makes the person feel good wehen their name is mentioned.
  irene:We can certainly clean it up and remove comments
  irene:I mean name
  Sam Eneman, Univ. of North Carolina Charlotte:I agree with Barbara
  irene:true- all of you made wonderful should be proud and not cover up your name :=)
  Susan Tsiouris:I like when names are mentioned
  Mark Ramsden:Meeting in ten, I've got to scoot. Thanks for a useful session, I'll catch the end in re-runs!
  Carol-Ann Lane:So, even the challenge of a complicated question, you could address the issue in email followup or in next sessions
  Josephine Corso:I agree--mention names
  Nagwa Abou El-Naga:mention name increase participation
  Elaine Garofoli:our faculty don't have a choice unless they engage students to help
  Elaine Garofoli:but then their experience is changed
  Elaine Garofoli:although our synchronous sessions are limited to 18 students
  Bonnie Mullinix, TLT Group:I thinks we will often try to reference names... when we have a very chatty group.. like today - it's hard to catch everything and reference everyone... just physically... hard to scroll up when people are adding chat as it jumps back down to the bottom (a technical limitation of VoC responsibilities).
  Susan Tsiouris:with a very large group
  Uwe:If you have a small group e.g. tutorial group, virtual office hours, final project supervision, etc.
  Uwe:Yes - less than 5
  Molly Flanagan, Academy of Art Univ, SF:If I were on my own, I'd ask participants to all respond at once and only once. (Really compose one response.)
  Nagwa Abou El-Naga:short session is done better by single person, for longer session it is preferable to have chat between the presenter
  Bonnie Mullinix, TLT Group:I think we also often miss questions asked (I know we always have to ask people to post them again.
  Sally Gilbert, TLT Group:What would you think about a "break" for composing response to a more complex question?
  Carol-Ann Lane:I would ask for responses to questions be submitted to the moderator in this case these comments could be included in the presentation text form
  Uwe:If you have a larger group you can divide them into brakout groups - but I found this challenging to manage :-)
  Josephine Corso:Uwe, I see from my experience, that working with smaller students groups might help to engange more deeply in discussion
  Linda Carr, Faculty Ed Solutions:If there are technical difficulties (e.g., difficulty connecting), someone else needs to handle these problems
  Uwe:Breakout group - sorry
  Carol-Ann Lane:I agree students prefer smaller groups in which to share knowledge and build on's more difficult in a larger group
  irene:folks-Steve will give you access. I will set him up as the owner, as well, and you can add?clean up your comments/edits as needed
  Carol-Ann Lane:Esp. if you have to scroll back along the numerous comments.
  Uwe:@Linda - I agree unless you are a very good multitasker as well as good on the technical side it is difficult to do on your own
  Carol-Ann Lane:Someone needs to moderate the break out groups
  Bonnie Mullinix, TLT Group:Need a pedagogical reason and tast for the breakout groups w/ moderation-facilitation of the groups.
  Carol-Ann Lane:Sessions should be categorized into addressing specific topics (1-2 at most)
  Uwe:@Carol-Ann - I agree but "breaking" participants into groups and bringing them back is tricky
  Carol-Ann Lane:true Uwe. It needs to be timed by the main moderator
  Carol-Ann Lane:Someone from the breakout group can summarize the commentary or ideas discussed.
  Nagwa Abou El-Naga:provide a summary of TLT thoughts about the subject
  Molly Flanagan, Academy of Art Univ, SF:•     Pause and give p’s time to read/reflect on chat
  Nagwa Abou El-Naga:ask quesions before the session
  Elaine Garofoli:Just attending a focued session on this topic reminds me that it is helpful information for me to pass on to my faculty
  Uwe:I think looking at some scenarios beforehand would habe been useful
  Carol-Ann Lane:I've done this in the classroom and it's effective giving roles to each participant in the breakout group
  Linda Carr, Faculty Ed Solutions:provide references in advance, during, or after the session
  Susan Tsiouris:I liked the interactive was manageable
  Molly Flanagan, Academy of Art Univ, SF:Hanout?
  Southern Nazarene University:could you show your webcam
  Josephine Corso:I agree with Carol-Ann.  I also need more practice at this.
  Mike Dabney:Prompting questions a few days ahead of a session enables better participant prep as well as increase attendance by acting as a reminder.
  Molly Flanagan, Academy of Art Univ, SF:Slides from this session in the form of a handout
  Molly Flanagan, Academy of Art Univ, SF:Thank you!
  Sam Eneman, Univ. of North Carolina Charlotte:might have been nice to hear toher participants rather than everyone using chat
  Susan Tsiouris:archive the session for review later
  Carol-Ann Lane:I agree with prompting questions..or some articles to read for reference to respond to
  Elaine Garofoli:just a summarization of the different techniques to use in the chat would be useful
  Sam Eneman, Univ. of North Carolina Charlotte:other -- sorry
  Bonnie Mullinix, TLT Group:Irene - did you gather the ideas into a google doc as you said?  Do you have the link (or can you share with steve &/or I?
  Elaine Garofoli:it doesn not need to be helpful
  Elaine Garofoli:oops
  Nagwa Abou El-Naga:just even one quesion or two?
  Elaine Garofoli:I meant I meant fnacy
  Sally Gilbert, TLT Group:we could have questions included in the confirmation email.
  Carol-Ann Lane:Could you provide reference material to read? This may generate questions also?
  Molly Flanagan, Academy of Art Univ, SF:Have participants use video cameras and mics?
  Josephine Corso:I was not able to get audio and missed what was being said.  But all your comments and suggestions have been helpful. Thank you.
  Sam Eneman, Univ. of North Carolina Charlotte:thanks for the many good ideas.
  Bonnie Mullinix, TLT Group:@ Molly - with a smaller group you can... with our up to 100 (potential) participants we can't easily do the video & mics all open (we have tried).
  Linda Carr, Faculty Ed Solutions:I agree ... having participants use video cameras and mics would really add another dimension
  Molly Flanagan, Academy of Art Univ, SF:Makes sense, Bonnie!
  Susan Tsiouris:I will help out.
  Molly Flanagan, Academy of Art Univ, SF:I can send my list of ideas!
  Nagwa Abou El-Naga:what kind of help the peopel offered?
  Susan Tsiouris:close enough...
  Bonnie Mullinix, TLT Group:We like to experiment and have with both of these (mic & audio) open and over 10 it starts to get dicey, but with multiple presenters and smaller groups it  does everything you think it would.
  Susan Tsiouris:maybe a google doc
  Uwe:Would be interested to be involved but the time difference to Greenwich time for synchronous session is difficult - a wiki or gooogle docs would be easier
  Molly Flanagan, Academy of Art Univ, SF:What's the best place to send handout ideas?
  Barbara Millis 2:Bye! Enjoyed it.
  Linda Carr, Faculty Ed Solutions:Must run ... an excellent session today!
  Uwe:It  is 8 pm now which is fine
  Barbara Millis 2:Bye, David!
  Susan Tsiouris:Great session!
  Southern Nazarene University:thank you!
  Linda Carr, Faculty Ed Solutions:Much success toyou, David!
  Elaine Garofoli:thanks so much
  Nagwa Abou El-Naga:thank you!
  Carol-Ann Lane:thank-you
  Bonnie Mullinix, TLT Group:To contribute - for now, type your favorite google account email address into chat and/or send your contributions (ideas, etc.) to
  Bonnie Mullinix, TLT Group:(I hope Steve agrees).
  Molly Flanagan, Academy of Art Univ, SF:Thanks!
  Steve Gilbert, TLT Group:That's fine!
  Steve Gilbert, TLT Group:that's correct.  Also, check often
  Molly Flanagan, Academy of Art Univ,
  Steve Gilbert, TLT Group:"homebase web pages" have been google docs, have become more often now blog postings.
  Steve Gilbert, TLT Group:Most of the questions I asked today are in a recent post to
  Nagwa Abou
  Bonnie Mullinix, TLT Group:The Google docs have been great for co-planning with presenter(s) and the blog has provided a great vehicle for followup thoughts.  Perhaps this pairing is appropriate?  or could be approved?
  Uwe:I have to go - thanks for an interesting session
  Bonnie Mullinix, TLT Group:Thanks Uwe & all.
  Sally Gilbert, TLT Group:Is that really Jill Delston?  How excellent!
  Mike Dabney:I am here
  Bonnie Mullinix, TLT Group:And for those of you who have added your names, I believe Steve will be adding you to the Google Doc (that will likely be set up with our version of a tinyurl:
  Bonnie Mullinix, TLT Group:(emails, gmails, etc.)
  Jill Delston:Hi Sally! It's been a decade or so!
  Jill Delston:I'm still getting used to the technology
  Molly Flanagan, Academy of Art Univ, SF:Have to go. Many thanks!!! Will send ideas now. :)
  Bonnie Mullinix, TLT Group:Dave is "away"
  Bonnie Mullinix, TLT Group:Awww shucks...
  Bonnie Mullinix, TLT Group:Dave starts his new position on Monday - thanks for the good wishes.

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